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Concerns & Complaints

We aim to provide a high quality of service provision to the Service Users we support at Westward Healthcare.  If there are occasions that we do not achieve this we want anyone that has contact with the service to be enabled to express their concerns to the service team.

We have a detailed complaints procedure which is on display within the service and is in easy read format supplied to the Service Users and all significant other parties involved in the Service Users life.

For further information, or if you have any queries, please feel free to contact Alasdhair Gillies on 07780473699, alasdhair@westwardhealthcare.co.uk

 

Our details

Westward Barns
  • Long Street, Gt Ellingham, Norfolk NR17 1AW
  • 01953 453763

Westward Farm
  • School Lane, Besthorpe, Norfolk NR17 2LH
  • 01953 451542